Faq Help Center
Find quick answers to common travel questions, guides, and useful tips
to help you plan your trips with ease and confidence.
Warranty Program
Warranty is applicable only on products directly sold by us. For all affiliate products purchased through links (such as Amazon, Decathlon, etc.), warranty is provided by the respective brand or seller as per their policy.
For our own products, you can contact us with your order details and issue description. For affiliate products, please reach out directly to the respective brand’s customer support (e.g., Amazon, Decathlon, or the product manufacturer) for warranty assistance.
We ship our own products across India using trusted courier partners. Delivery timelines typically range from 3–7 business days depending on your location. Affiliate products are fulfilled and shipped directly by their respective platforms.
For our own products, returns are accepted within the return window mentioned on the product page, provided the item is unused and in original packaging. Affiliate products follow the return and refund policies of the platform or brand from which they are purchased.
Free shipping (if applicable) applies only to delivery of our own products. Return shipping for eligible returns may be chargeable unless otherwise stated on the product page. For affiliate products, shipping and return terms are decided by the respective seller.
Currently, we do not offer gift cards. However, you can explore our travel guides, ebooks, and recommended products for gifting travel enthusiasts.
Any discount coupons provided by us are applicable only on our own products. For affiliate products, discounts and offers are managed directly by platforms like Amazon, Decathlon, or the respective brand at checkout.
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Returns & Exchanges
Returns or exchanges are available only for products purchased directly from us. Affiliate products bought via platforms like Amazon, Decathlon, etc., must follow the return or exchange policy of the respective platform or brand.
For our own products, you can request a return by contacting us with your order details within the return window. Once approved, the product must be unused and in original packaging. Affiliate product returns must be processed directly through the seller or platform where the purchase was made.
Yes, we occasionally offer discounts and promotions on our own products such as travel ebooks or digital resources. For affiliate products, all sales, discounts, and offers are managed directly by platforms like Amazon, Decathlon, or the respective brand.
We operate online and do not have physical retail stores. Our own products are available digitally or shipped within India, while affiliate products are available through their respective online retailers like Amazon and other platforms.
Discounts are applicable only as per the original offer terms on our own products and generally cannot be reused on exchanges. For affiliate products, discount rules are defined by the respective seller or platform.
If your question is not listed here, feel free to contact us. We’re happy to help with travel-related queries, product guidance, or support for our own products. For affiliate product issues, we recommend contacting the respective platform’s customer support directly.
Warranty applies only to products sold directly by us. Affiliate products are covered under the warranty terms of their respective brands or sellers (e.g., Amazon, Decathlon).
For our own products, contact us with your order details to initiate a warranty claim. For affiliate products, please reach out directly to the respective brand or marketplace where the purchase was made.
We ship our own physical products across India using reliable courier partners, with standard delivery timelines of 3–7 business days. Affiliate products are shipped directly by their respective sellers or platforms.
Our own products can be returned within the specified return period if unused and in original condition. Affiliate products follow the return policy of the platform or brand from which they are purchased.
Free shipping (if offered) applies only to delivery of our own products. Return shipping costs, if applicable, will be mentioned at the time of return approval. Affiliate product shipping and return rules are defined by their respective sellers.
We currently do not offer gift cards. However, you can explore our travel guides, ebooks, and recommended travel products as thoughtful gifting options for travel enthusiasts.
Shipping & recent orders
For our own products, orders are shipped through reliable courier partners such as Delhivery, Bluedart, or India Post depending on your location. Affiliate products are shipped directly by the respective seller or platform like Amazon or Decathlon.
If your tracking shows delivered but you haven’t received the package, please first check with neighbours, security, or your local delivery office. For our own products, you can contact us for assistance. For affiliate products, please reach out directly to the respective platform’s customer support.
Our own products usually take 3–7 business days for delivery within India, depending on your location. Affiliate product delivery timelines vary and are managed by the respective seller or platform.
Business days refer to Monday to Friday, excluding weekends and public holidays in India. Delivery timelines are calculated based on these working days only.
Once your order is shipped (for our own products), you will receive a confirmation email or message with tracking details. Affiliate product shipping updates are shared directly by the platform where the purchase was made.
Tracking updates may take 24–48 hours to reflect after dispatch. If the delay continues, for our own products you can contact us for support. For affiliate orders, please check directly with the respective seller or platform as tracking is managed by them.
